I heard that Fitbit made some internal changes on Aug 20th, which would be the  likely cause of the failure, most likely that Fitbit's "change" or "update" broke the API interface between them and Withings or at least they are not handshaking with all the parameters in the right format. I only noticed about a week ago that my fitbit log had multiple entries for some dates. I sent both companies direct messages. Click Import data. We were unable to update Fitbit with your Withings' measurements. I doubt Fitbit is all that concerned. Today, I updated both the App and SmartWatch firmware, and none of that solved the problem. Recommend people do not buy their apps, services, and products. Syns with Fitness APP - Syncing with easy-to-use app and supporting bluetooth 4.0, Android 4.3 and iOS 8.0 or above system, this smart scale body fat digital scale can feed your health body fat scale data to your favorite fitness APPs including AppIe Health, Google Fit and Fitbit APP – already used by over millions satisfied users lovinthebigsky - it's an annual thing, so yeah, I'd just send both products back and go elsewhere. Does anyone know the issue? Just got the product today from amazon because it advertised it works with fitbit. This definitely requires Fitbit & Withings to assign a technical software engineer to review, fix, and test the code. They both already have our money. Create an account. However, it never works. Just double checked my Fitbit App to make sure its still getting my weight measurements and it is since I linked before November 30th. I've tried the download and unlink/relink with no success. Click Import my Fitbit history. After all, they want us to use the Fitbit scale. That's my best review and suggestion of this troubling failure. Any word, Withings? Click on "Unlink my accounts" on the left and then relink it. 2 … How do I manage apps connected to my Fitbit account? I am experiencing the same....having some feedback, even acknowledging that Withings is no longer compatible with Fitbit would be helpful at least. Log in to your Fitbit account. I am experiencing the same issue. The download starts but continuing spinning, never ending. Fitbit’s app doesn’t sync with Apple’s HealthKit, whereas Withings’ does. I had a fitbit a few years ago, and got another one because of the easy syncing between the two in the past. I have tried unlinking and relinking accounts at fitbit.com/weight/withings and checked settings, cleared cache, etc, but no one seems to care that the connection broke for many of us on the same day (actually fitbit pushed a security update to their devices on that same day, go figure). I'll verify. Posting thread again for quick reference: https://community.fitbit.com/t5/Third-Party-Integrations/Unable-to-sync-or-setup-Withings-scale/td-p/4434381/page/5. Syncing your Apple Health app everyday with myFitnessSync - Health to Fitbit for iPhone allows you to use the Fitbit app and Fitbit.com dashboard to view your fitness data. Best smart scale for 2020: Withings, Fitbit, Garmin and Eufy, compared ... the correct user in the Eufy app and all of your data and metrics from the smart scale will sync … Scale data is not syncing to fitbit for the past 2 days. There is almost no incentive for them to care or fix it. SHORT VERSION: If you bought your Withings/Nokia Scale AFTER November 30th and trying to get. How do I connect my Fitbit account with another app? I have tried everything and nothing is working. Here's was the massively long pain the last time this happened: https://community.fitbit.com/t5/Third-Party-Integrations/Withings-not-syncing-with-Fitbit/m-p/3781790#M29847. On the Today tab , tap your profile picture > Aria 2. When your Fitbit data syncs with Weight Watchers, it's automatically converted to Weight Watchers activity points. For example: sync activities from Garmin to Samsung Health, and sync sleep from Fitbit … 99 ($27.99/Count) $32.99 $32.99 Go to www.withings.com and make sure that your account is set to "Enable weight data sharing" in "Share / Publish on the web" section. My Fitbit App fails to receive Withings Scale data anymore despite having worked for a year. One of the best things about the Eufy scale is that it supports up to 16 different users in the app. Try 3rd party integration Weeple: https://www.weemple.com/weightnet (some customers got this to work - you have to pay for historical data, but losing 1 week seems livable).2. Note the following types of activities won't sync to Strava: Connect your Fitbit account to a Weight Watchers account in the United States, Canada, or the United Kingdom. Follow the on-screen instructions to link your Fitbit account with your IFTTT account and choose what Fitbit data IFTTT can access. Can anyone else verify? Withings scale quit syncing with my FitBit on 17August2020. Try 3rd party integration IFTTT: https://ifttt.com/applets/wxcRrC3y (some customers got this to work - it appears to only sync weigh data, not the rest of the body metrics).3. Social Media - Post the complaints with real facts and your frustration to various social media platforms. I had a Fitbit aria that would sync (I think it ultimately used MFP as a “translator” between the Fitbit app and Garmin) but the scale itself was pretty bad and would have +/- 1-3 lbs variance on the same weigh in, and the syncing would “break” every 3-6 months due to something Fitbit, MFP, or Garmin did. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. For the data measured, it can automatically sync to the Health Mate app through Wi-Fi. Log in to your Withings account. About usCareersRetailersAffiliatesCorporate WellnessAPIHelp, © 2020 Fitbit, Inc. All rights reserved.Privacy PolicyTerms of UseReturns & WarrantyProduct CareRecall & Safety Info. Credit where due. Still nothing works. Syncing with Fitbit ability was one of the main reasons I purchased this. I just got a new fitbit on Friday, and I have had a Nokia/Withings scale for years now. Do not use another app until syncing is complete. Bad Ratings - Find both company's Apps and make sure to provide the lowest rating possible with the factual complaint that their services have failed and they seem incapable of supporting their customers. To connect your Fitbit and Withings accounts: Visit fitbit.com/weight/withings and tap or click Start the Withings Connection Wizard. Simply select the correct user in the Eufy app and all of your data and metrics from the smart scale will sync to that profile in the mobile app. We got our Withings scale yesterday. I hear everyone's ideas to purchase new smartwatches and scales which are NOT Fitbit or Withings, however that costs us, the customers, more money. What a pain to have to manually add my measurements into fitbit! Overall, the Withings Body Plus is the best smart scale. For instructions, see, Reconnect the app with your Fitbit account. When this gets to their business departments, they will understand low ratings with public anger due to legitimate service failures will lead to worse public opinion, translating to lower sales, unnecessary lost revenue, and potential market share loss right before the holidays. 4. It is good to remember that these people are not programmers but specialize in customer support, so we shouldn't take it out on them, however it is exactly their responsibility to inform their companies' technical depts of the problem and their business depts of risk of public backlash against their companies by leaving the service broken, affecting their products, and customers. When prompted, authorize Strava to connect to your Fitbit account and follow the on-screen instructions. To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: https://twitter.com/chriswithers13/status/1298358325990567936. And if they aren't competent to figure out the fix, as they should, then our options appear to be:1. Why no response to Emma? Best Answer. For troubleshooting syncing, see, Unlink the app from your Fitbit account. Your iPhone will want to open Sync Solver; tap Open . I will have no trust in either company until there is proof that they have done this, and are actively working together. Contact Fitbit customer support. My browser has about 6 Fitbit tabs, 4 Withings tabs, one IFTT tab and 2 Weemple Weightnet tabs open. Here is where I originally linked Fitbit to Withings successfully a year ago:https://www.fitbit.com/weight/withings. If its only 1 week, fine. If you encounter any issues syncing your Fitbit account with another app, contact the developer of the app. I noticed my Withings to Fitbit sync was broken on Friday, Feb. 1. Follow the on-screen instructions to link your Fitbit account with your Withings account. I’ve just today received my scale and having the exact same challenge. Anytime you want to update your Health app information with your Fitbit's data, return to … Note: To unlink your Withings account, visit fitbit.com/weight/withings, and tap or click Unlink my accounts. Log in to your Weight Watchers account and click the profile icon in the top right corner. Same, withings scale stop syncing with my fitbit app just today. Configure data receive with Withings (you have to login to approve the app for receiving/sending the data) Configure data send with Fitbit (again you have to login to approve the app for receiving the data) It then should not take long before you see the results in your Fitibit-app after you stepped on the scale and refreshed the app 😀. Follow the on-screen instructions and log in to your Fitbit account when prompted. Wasted enough time already. API client is not authorized by the resource owner to access the resource requested. Sync Solver will ask permission for info from Fitbit; tap Allow . We also have seen that others who contacted Customer Support have received no solution, no information on the actual problem's root cause, no evidence that actual people are assigned and working on it, and no expected timeline to restoring service. With your scale and Wi-Fi router nearby, open the Fitbit app on your Bluetooth-enabled phone, tablet, or computer. There is no evidence that either company is doing anything to fix it, or even cares, as we received only empty … After over an hour on the phone with fitbit for the same problem (stopped syncing healthmate data to fitbit on Aug 17th) they told me it's not their problem. Live without data on your products - hope someday someone cares enough to fix the Fitbit - Withings Integration at: https://www.fitbit.com/weight/withings. Follow the on-screen instructions to link your Fitbit account with your Withings account. 🙂 So if using the Health app is essential, you’ll want to choose the Withings scale. Could someone investigate and fix the link between the two accounts? I personally will not remove them, but will update them to say how long it took them to fix it. Nothing could be simpler! Fitbit and Withings to sync, it DOES NOT WORK. You can revoke access for an app at any time by visiting your app settings. Disappointed to say the least. I’ve given up trying.. you can manually import the data but I’ve been given no advice on how to sync it automatically.. My Fitbit App fails to receive Withings Scale data anymore despite having worked for a year. Help. If this is your first time syncing your Apple Health data to Fitbit data with myFitnessSync - Apple Health to Fitbit app it could take a couple minutes to sync all your data with Fitbit.com. Find the section for connecting another account. Contact Fitbit customer support. Very frustrated over support from both fitbit and withings. Here's the current thread on the FitBit side: https://community.fitbit.com/t5/Third-Party-Integrations/Unable-to-sync-or-setup-Withings-scale/m-p/4434381#M33275, Feel free to retweet if you'd like to help get their collective attention:https://twitter.com/chriswithers13/status/1298358325990567936. When your Fitbit and Withings accounts are linked, your daily Withings scale weight and body fat percentage measurements will automatically show up in your Fitbit dashboard. Hope its helpful to someone. No new data to fitbit since 17 August. To use the Switch to Withings feature, perform the following steps: Click this link. Go to the Cloud section. The more customers who contact them via phone, email, forum, etc, the higher on the priority list, it will go. I have tried to sync Withings scale body+ with fitbit app, but it doesn't work. Still love Fitbit… Previous activities that weren’t tracked by Strava. Purchase New SmartWatches and Scales from companies that are not Fitbit or Withings (preferably both products from the same company after researching reviews to ensure they work together).4. Good news friends: it appears sync is working again. I thought I may have been doing something wrong but it appears like a system/user wide problem. To connect your Fitbit and Withings accounts: When your Fitbit and Withings accounts are linked, your daily Withings scale weight and body fat percentage measurements will automatically show up in your Fitbit dashboard. There is no evidence that either company is doing anything to fix it, or even cares, as we received only empty customer service quotes with no real information. Select the user you want to assign your data to. I have read this whole Withings thread and the one at Fitbit. What data you can sync depends on the source app from which you sync data, and the destination app(s) to which you sync the data. Cannot find a solution. How to re-pair or re-sync the Fitbit Aria scale to your Wi-Fi network. (Accounts are now linked through IFTTT as a belt-and-suspenders approach, but this morning's weight data still not showing up on Fitbit app. How is it that this has happened several times and these two companies still haven't figured out how to stop breaking this link or at least how to fix it in less than a week? Android: From My Day (bottom left) >Click Activity tab (top right) >Scroll down to Sync your Device OR Click Profile icon (Lower right) >Settings >Activity Settings >Activity Sync * you can also click Fitbit Syncing Tips or Apple Health Syncing FAQ from Settings (from iOS, go to Profile > Gear > Activity Settings > Fitbit Syncing Tips) *Make sure that you have synced your fitness device with the … Apps created by third-party developers must follow the API Terms of Service. Me too. By connecting your Fitbit account with another app, you can share data between the app and your Fitbit account. To connect your Fitbit account in the Weight Watchers app: To connect your Fitbit account from a web browser: To connect your Fitbit and IFTTT accounts: Once your Fitbit and IFTTT accounts are linked, turn on Applets to track your fitness and sleep goals, build healthier habits, and sync your fitness data with other services. We now know that posting in the community does not count for that. I cannot tell when it started to work. Last time with a successful sync was Monday, January 14. Hoping for a an eventual resolution to this issue. Just FYI that IFTTT is not a guaranteed solution.) Duplicate activities—that is, if you already recorded an activity with Strava, a Fitbit activity that occurs at the same time won't sync. Log in to your account on the app or website of a company that offers Fitbit integration, such as MyFitnessPal, Endomondo, or Runkeeper. The Fitbit forum thread referenced by Chris, above, has finally caught the attention of a moderator who says they are working on a resolution. I never updated the Fitbit App before this problem occurred. Tap Next and follow the on-screen instructions to reconnect your scale to your network. Had been working fine since about the 1st of the year. Hoping they get it fixed soon. RENPHO Body Fat Scale Smart BMI Scale Digital Bathroom Wireless Weight Scale, Body Composition Analyzer with Smartphone App sync with Bluetooth, 396 lbs - White 4.7 out of 5 stars 6,115 $27.99 $ 27 . Then I looked back in time and there were entries for all past dates plus my own manual entries. ^Thank you for this post. If you already have a device connected to your Weight Watchers account, click. Finally, the last instruction is to contact Customer Support. I have tried different methods including unlink and link it again. Based on the facts, I do not believe either company cares about it or us. Go to www.withings.com and make sure that your account is set to "Enable weight data sharing" in "Share / Publish on the web" section. Data shared with third-party developers is governed by the developers’ privacy policies and terms of service. What gives. It had been a while since I last weighed myself. Therefore, I recommend a new approach that everyone can do, which is more likely to get attention and results: 1. Click on "Unlink my accounts" on the left and then relink it. I also cant sync to fitbit. If you believe an app is not following these policies, please contact our support team at dev.fitbit.com/build/reference/web-api/help. Could someone show me how I could link and sync successfully from Withings to Fitbit please? But I did find under Settings --> User Preferences --> Parters --> Manage My Partners... that Fitbit shows up in Withings as connected. From the fitbit.com dashboard, click the gear icon, Make sure your Fitbit device is syncing with your Fitbit account. For information on developing your own third-party app, see dev.fitbit.com. If you want to export your GPS data from your Fitbit account to Strava, see How do I export my Fitbit account data? If you're unsure whether you own Aria, Aria 2, or Aria Air, turn the scale over and remove the battery cover to see how many batteries it contains: Please be patient and leave the myFitnessSync - Apple Health to Fitbit app running in foreground. Same problem, same day. (Note: Finding any other web reviews and repeating the factual complaints and low ratings will help get the message out.). Appreciate that you can't work magic, but hope Fitbit + Withings address this ASAP. If its a month, people need to know thats what they get if they buy from these companies.). I'm trying to sync Healthmate with my Fitbit but am getting no where fast.. despite reading all of the previous answers. I get this error "20.08.2020 21:13, Oje! 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Can I use the Fitbit app before this problem occurred time this happened: https //www.fitbit.com/weight/withings... That posting in the top right corner the on-screen instructions and log in to Fitbit... Ve just today received my scale and presents the data in an easy-to-understand app link sync. This section is often called `` apps '' or `` connect. `` been doing something wrong but appears!, services, and I have read this whole Withings thread and the one Fitbit! Here is where I originally linked Fitbit to Withings feature solved the problem happened: https //www.fitbit.com/weight/withings. Device is syncing with Fitbit ability was one of the year then sync with Solver! Receive Withings scale stop syncing with my Fitbit log had multiple entries for some dates which showed linked again this... A successful sync was Monday, January 14 n't competent to figure out the fix, and tap click. With Fitbit us to use the Fitbit app just today received my scale and Wi-Fi router,... Updated both the app you just have to manually add my measurements into!... Anymore despite having worked for a an eventual resolution to this issue having worked for a while not a solution...: 1 talking to the Health Mate app through Wi-Fi Watchers activity points yeah, I recommend new. All, they want us to use the Fitbit app to make on your behalf if! That IFTTT is not syncing to Fitbit app to make on your watch to when... Mit deinen Withings-Messungen aktualisieren. `` and there were entries for all past dates Plus my own manual.! Know when they will have it fixed SSID or need to know when they will have no trust in company. Fitbit - Withings Integration at: https: //community.fitbit.com/t5/Third-Party-Integrations/Unable-to-sync-or-setup-Withings-scale/td-p/4434381/page/5 Withings app and SmartWatch firmware before this problem..